Decide about the impact of others on you
Decide by yourself the impact of other people’s speech. Be the owner of your mood.
We forget, too often, that even after feeling a strong emotion we can decide on the impact of what others tell us. Reacting is human, of course, but also try to remind yourself that everytime we have a chance to do it the way we really want to.
Whether it is instantly or after planning, it is up to us what to build with the material that others give us.
Easy to know, but also easy to forget. Everyone know, not everyone of us tries to apply it.